Items are sent by royal mail recorded delivery. Delivery will be made within 10 days unless advised. Costs are currently:
UK £2.50
Europe £4.50
1. All items will be delivered to the customer after payment has been received and to the address specified by the customer on the order form.
2. All items will be delivered in the quickest time possible. However we cannot be held responsible for the late delivery before the cessation of the 30 day delivery period, of any item ordered by a customer through the website caused by the manufacturer or any other third party.
3. If delivery is not within the agreed time the Company will arrange another time for delivery.
4. If for any reason at all (not due to Dorset optical limited t/a net4specs.com’s part) you do not accept delivery of the goods in accordance with this paragraph then we may charge you an additional fee to cover any reasonable direct costs (including additional insurance, delivery and storage).
5. Once the item has been received by the customer any damage incurred is the responsibility of the customer.
6. When the goods have been delivered the customer must inspect them carefully. If for any reason the goods are damaged or lost, please contact us to inform us of the problem and do not use the goods.
7. All prices exclude delivery.
8. Inside each delivery will be confirmation of the prescription, if the prescription stated does not match the prescription ordered, please contact us immediately.
9. Dorset optical limited t/a net4specs.com will not pay the customer’s costs for any return of products. To eliminate the risk of a return getting lost in transit, and therefore not being eligible for a refund, the customer should use a method of returning the goods to Dorset optical limited t/a net4specs.com whereby the customer can obtain proof that the goods have been sent by the customer and received by Dorset optical limited t/a net4specs.com. Dorset optical limited t/a net4specs.com will not issue refunds for any return of goods which do not arrive at the “Returns Address”.
